CARAL™ acts according to United States standards, including cooperating (proactively or upon request) with governmental entities including those noted above.  CARAL™ may temporarily or permanently lock your account based on suspicious activity, associations with accounts or customers in violation of CARAL's Terms of Service or Code of Conduct, notifications or appearance of fraud or activities that do not align with our Terms of Service or Code of Conduct.  You may not bee able to recover funds if your account becomes locked, and CARAL™ may not be able to disclose the reasons for a locked account.

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Purchases and gifts to CARAL™, as well as CARAL™ Rewards program non-asset account operations, are processed by CARAL's international subsidiaries.  CARAL's Reward program asset accounts, after receipt by CARAL USA from CARAL™ international subsidiaries, are held in CARAL™ US Bank accounts which are insured by the FDIC, invested in real estate assets covered by US laws and regulations, and invested in US focused operating businesses, funds, and other assets, as assets of the CARAL™ Rewards program.

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Your Rewards account points become active and usable when all of the following are completed:

1. The Active date for the Reward has been reached

2. The funds have been received by CARAL™ (are not refunded, charged back, or held or blocked by a 3rd party such as PayPal)

3. Your account is not locked, blocked, or otherwise restricted

4. For claimed Rewards values over $100 (excluding expenses) in a given calendar month, you have successfully received CARAL's KYC/AML approval

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WE RECOMMEND COMPLETING CARAL'S KYC/AML APPROVAL PROCESS BEFORE ACCUMULATING LARGE REWARDS BALANCES.

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CARAL™ will report to your jurisdictional authorities as required by law and to satisfy sales/VAT tax requirements.  CARAL™ expects this reporting will, in most circumstances, be limited to VAT tax reporting for products/services purchased at the CARAL™ Store.  In those circumstances where there is no VAT tax on the product, service, or gift, there will likely be no required reporting from CARAL™ to your jurisdictional authorities. 

 

The service provider(s) of your payment method(s) at he CARAL™ Store, such as credit and debit card processors, PayPal, and banks, may report transaction details to your jurisdictional authorities.  Please refer to their policies and procedures for more information.

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Claimed CARAL™ Rewards will not be reported beyond any USA-based reporting requirements.

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CARAL™ Reward balances, account details, ownership, and activities will never be reported to your local jurisdiction.

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Certain CARAL™ Rewards will also not be reported to your local jurisdiction.  If your are required to report them, please note that it is your responsibility to do so.  These include but are not limited to:

1. Prepaid debit cards (at delivery these are not linked to any individual)

2. Crypto transfers

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If you have any questions, please contact us at    helpdesk@caralrewards.com